18 plus clause for website:
VapourOz is prohibited from supplying vapour products to anyone under the age of 18 years. Click Enter only if you are over the age of 18 years.”
Standard Terms & Conditions:
- “We” “Our” refers to VapourOz /www.vapouroz.com.au and “You” refers to the customer or anyone visiting our website or store. By visiting our website, you agree to our terms and conditions. We reserve our rights to amend our Terms and Conditions at any time and we will endeavour to notify our customers of any changes via our website.
- Disclaimer: Our product range is sourced and manufactured from both Australia and overseas. VapourOz does not manufacture any products. We do not accept liability for any manufacturing faults. By purchasing our products, you declare that you are over the age of 18 years. If you are not over the age of 18, please do not purchase any of our products.
- Product Availability and Price: Our product availability is recorded to the best of our knowledge and is subject to change. We will contact our clients as soon as possible should any of our products become unavailable. We will take reasonable care to ensure that prices and descriptions on our website and in store are up to date and accurate.
Prices exclude GST and delivery is at an additional cost.
- Payment: All payments must be made immediately unless otherwise stated and must be paid in full. Payments can be made online via PayPal which will be subject to PayPal’s terms and conditions, such as credit card surcharge fees.
Except as permitted by law, we will not be held liable for any financial loss incurred by you as a result of fraudulent activity or any other unauthorised purpose on credit card transactions.
- Returns Policy: Please return all orders in accordance with our returns policy, which is governed by the Australian Consumer Law and at the sole discretion of VapourOz. Products must be returned within [ ] days of purchase and you must also enclose a receipt. However, for health and safety reasons, please note that some items are unreturnable once opened.
All vapour products come with a 30 day manufacture guarantee. Unless otherwise stated, each vapour product includes coils, juices, cotton, wire, batteries and tank. Coils, juices, cotton, wire, batteries and tank are not covered by the 30 day manufacture guarantee and are unreturnable.
VapourOz will refund or replace products if:
- The product is not of acceptable quality; and/or
- The product supplied does not match our description.
The customer accepts they are responsible for the cost of posting any faulty products back to VapourOz. If inspected by VapourOz, and at our sole direction the product is deemed to be faulty, we will refund the customer for postage costs and either replace or refund the product.
- Delivery and Shipping: We will use our best efforts to ensure products are delivered as soon as possible. Deliveries are only dispatched after receiving full payment. We do not accept liability for delays which may arise due to unforeseen circumstances or delays in processing by Australia Post or other courier services or incorrect address details provided by customer. We also do not accept responsibility for any damage to products during freight.
Our standard shipping rate Australia wide is $10.00 per order as at December 2018, however this is subject to change.
- Laws: All terms and conditions of our website and store are governed by Queensland and Australian laws, including the Tobacco and Other Smoking Products Act 1998 (Qld) and the Australian Consumer Law.
- Intellectual Property: Unless otherwise stated, all intellectual property is owned by VapourOz / www.vapouroz.com.au. It is prohibited for any person, including competitors to re-produce any content from our website unless you have been granted express written permission from us to do so.
- Liability: We do not accept liability for any acts or omissions that may appear on third party links or advertisements. We do not endorse any material accessed via third party websites. If you access any third party links from our website, you do so at your own risk. Vapour Oz, its employees, agents, suppliers, contractors and any other party does not accept any liability for any injury or damage arising from the use of any of our products or services. By visiting our website, you accept responsibility for ensuring that the products meet your requirements.