FREQUENTLY ASKED QUESTIONS

What is Propylene Glycol?
Propylene Glycol is a carrier fluid used to hold the nicotine and flavor in your e-liquid. It is tasteless, odorless, and found in everyday products such as food, medical vaccines, cosmetics, medicine, hand lotions, shampoos, theater fog and cleaning supplies. PG allows e-liquid to be vaporized by the e-cig atomizer, producing the vapor that gets inhaled into the lungs.

What is Vegetable Glycerin?
Vegetable Glycerin is a carrier fluid used to hold the flavour and nicotine in your e-liquid. It is odorless and commonly used in the food and cosmetic industry. Vegetable Glycerin is an organic compound produced from vegetable oil. VG allows e-liquid to be vaporized by the e-cig atomizer, producing the vapor that is inhaled into the lungs. VG is classed as a carbohydrate for food purposes. VG is hypoallergenic, and is found in allergenic soaps, cosmetics and other products. VG naturally has a sweet taste, and though it is a carbohydrate, it does not have a drastic effect on blood sugar, and can be safely used by those who require insulin.

What is the difference between PG & VG?
Propylene Glycol and Vegetable Glycerin are both carrier fluids that hold the nicotine and flavor in your eJuice, and are both odorless and tasteless. PG is thinner than VG, and is more easily vaporized by the atomizer. PG produces a stronger “throat hit”, and more effectively carries the flavor during vaping. VG is a more viscous liquid, and has a slightly sweet taste; it is used in foods for this purpose. In addition, it produces more vapor than PG. What blend do you use in your E-Liquid? VapourOz uses a 30/70 blend PG/VG in our house made e-liquids.

How long before my order ships?
Complete online orders typically ship within 1 to 3 business days Monday-Friday. Any order placed over a weekend generally ships out by Tuesday the following week. You will receive an order confirmation immediately at the time of purchase, plus a notification when your product leaves our shop. Holidays and extreme weather may cause a delay in shipping fulfillment.

Do you have Discount Codes?
Yes, we have different coupon codes available from time to time throughout the year. Frequently, our company Facebook page will also have special sales and coupon offers.

My e-liquid has slightly changed color since I ordered it. Is it still safe to use?
Yes, your e-liquid is still safe to use, even after a slight color change. E-Liquids change color due to oxygenation, extreme temperature changes, or exposure to sunlight. This is a harmless process that does not affect the safety, vape-ability, or quality of your product. If anything, steeping will bring more flavour.

What is the base used in E-Flavors flavor concentrates?
E-Flavors are formulated in a base of PG (propylene glycol) to maximize shelf life and flavor transfer.

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